Comments on: Live People, Are You There? http://www.maryschmidt.com/2006/11/02/live-people-are-you-there/ Business Development, Marketing, Common Sense & Creativity Thu, 02 Sep 2010 18:40:47 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: The Journal Blog http://www.maryschmidt.com/2006/11/02/live-people-are-you-there/comment-page-1/#comment-46001 The Journal Blog Fri, 03 Nov 2006 21:13:23 +0000 http://www.maryschmidt.com/2006/11/02/live-people-are-you-there/#comment-46001 Big versus small in customer service... Life is full of double standards, isn’t it? Here’s Mary, chiding NetFlix for making it so difficult for customers to get hold of them in case there are service problems. Meanwhile, if you’re an online microbusiness, the market kind of... Big versus small in customer service…

Life is full of double standards, isn’t it? Here’s Mary, chiding NetFlix for making it so difficult for customers to get hold of them in case there are service problems. Meanwhile, if you’re an online microbusiness, the market kind of…

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