Comments on: UnAmerican Airlines: Loyalty, Schmolyalty http://www.maryschmidt.com/2008/02/15/unamerican-airlines-loyalty-schmolyalty/ Business Development, Marketing, Common Sense & Creativity Thu, 15 Jul 2010 15:46:32 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: mary http://www.maryschmidt.com/2008/02/15/unamerican-airlines-loyalty-schmolyalty/comment-page-1/#comment-142210 mary Thu, 21 Feb 2008 03:36:02 +0000 http://www.maryschmidt.com/2008/02/15/unamerican-airlines-loyalty-schmolyalty/#comment-142210 Yes, it amazes me how any company could be so utterly clueless. Just your one post has probably lost them many thousands in business. Somebody at AA is paying at least some attention - I had two visitors from AA on February 11. Of course, they still wrote me the blow-off letter. Ah well, at least Am Ex gave me a $50 credit...and I won't be flying AA again unless I absolutely have no other choice. Yes, it amazes me how any company could be so utterly clueless. Just your one post has probably lost them many thousands in business.

Somebody at AA is paying at least some attention – I had two visitors from AA on February 11. Of course, they still wrote me the blow-off letter. Ah well, at least Am Ex gave me a $50 credit…and I won’t be flying AA again unless I absolutely have no other choice.

]]> By: Jake McKee http://www.maryschmidt.com/2008/02/15/unamerican-airlines-loyalty-schmolyalty/comment-page-1/#comment-142206 Jake McKee Thu, 21 Feb 2008 03:10:02 +0000 http://www.maryschmidt.com/2008/02/15/unamerican-airlines-loyalty-schmolyalty/#comment-142206 Thanks for helping to spread the word. Crazy thing is, between newsletters, RSS, and Web traffic, I'm getting far more traffic than you might estimate. I'm sure Doc does too. And yeah, the word of mouth/viral spread is far crazier than AA *should* be willing to accept. Thanks for helping to spread the word. Crazy thing is, between newsletters, RSS, and Web traffic, I’m getting far more traffic than you might estimate. I’m sure Doc does too. And yeah, the word of mouth/viral spread is far crazier than AA *should* be willing to accept.

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