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December 14, 2009

What A Veterinarian Can Teach High-Tech Marketers

She uses technology as a tool to deliver a benefit.

She makes sure you understand what’s happening and why.

She makes sure you understand how it all works.

She shows you what she’s done and why, in layperson’s terms.

She answers her phone.

She can quickly find your information…even a year later. No back and forth asking you for data.

She follows up to make sure everything is fine.

Related Post: It’s ALWAYS A Personal Sale.

One Response to “What A Veterinarian Can Teach High-Tech Marketers”

  1. [...] Posts: What A Veterinarian  Can Teach High-Tech Marketers Customer Service Tip: Hire Grandmothers Customer Relationship Management: Control or Comfort No [...]

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